Contact Tervis Customer Service
Tervis Phone Numbers and Emails
Toll-Free Number:
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(866) 886-2537
Customer Service:
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(941) 966-2114
Business Customer Service:
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(888) 508-8859Corporate Division
Sales/ Reservations:
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(866) 680-6930Tervis Golf And Tennis Division
Tervis Emails:
How to Contact Tervis?
Most Popular Number:
| Total calls: 52 | Issues resolved: 2 | Last call: Jul 15, 2025 |
Tervis Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tervis Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tervis is 8668862537. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tervis may ask you for the following information to identify you as a customer: email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tervis Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tervis is 8668862537. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tervis may ask you for the following information to identify you as a customer: email or first and last name.
People call Tervis mainly because of product/ service, return/ replace and request for information.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Tervis is customercare@tervis.com. 92% of customers use this email address to address their issues and concerns.
Contact Information
Tervis Website:
Tervis Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 10:00am - 5:00pm (ET)
Friday: 10:00am - 1:00pm (ET)
Closed daily 1pm to 2pm (ET)
Address For Returns:
4849 Plantation Blvd
North Port, Florida 34289
United States
Tervis Customer Service Reviews
Bad, cannot reach anyone in person & the email system does not allow you to proceed w/ out an order #.Will never order from them again.
Have someone answer questions? Chat with customer?
No interaction now?! Answers given via email?
Nothing! Need gaskets for tumbler, no where listed!
Iam not pissed. I love Tervis.
Just wanted customer service.All good. Will call tomorrow and I wish all this didnt require all these characters.
Wont send. Good grief please stop asking for more information
Summary of Tervis Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tervis?
Product/ Service Question:
- “Cup seam leaks”
- “Warranty”
- “Top leaks”
Return/ Replace Question:
- “Return”
- “Closest store to return damsge glasses”
- “Want to return”
Request for Information Question:
- “16oz cup question”
- “Status of 6 replacement tumblers”
- “Status of my repair or replacement of my return”
Shipping and Delivery Question:
- “Oder 18 days ago. Where is it?”
- “Orde= paid for but not received”
- “Shipping address”
Activation/ Cancellation Question:
- “Cancel order”
Staff Question:
- “No service”
Payments and Charges Question:
- “My 15% discount wasn't given to me when I checked out.”
Other Question:
- “Cheap stickers are coming off of my cup”
- “Want to order custom personalized traveler”
- “Custer sevive”
Compare Tervis Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
